Terms of Service & Privacy Policy

Version:1.1 Last Updated: November 18, 2018.

Dear Users,

Thank you for choosing Firefly Wallet. The Firefly Wallet Terms of Service (“Agreement”) is made between you (“you” or “User”) and Muyu Network Technology Co, Ltd. (“Muyu” or “we”) , and is the legally binding contract between you and Muyu.

Before using Firefly Wallet(refered as “Firefly” or “App”), we hereby remind you to carefully read and understand all content of this Agreement, as well as other materials mentioned in this Agreeement. Particularly, you should also carefully read the “Disclaimer and Limitation of Liability” and others displayed in bold. Please make sure that you fully understood the whole Agreement and evaluated the risks of using Firefly on your own. The related keywords are defined in accord with “Firefly wallet service agreement”

Muyu will update the Agreement online anytime. Once it is updated, the old one will be deem invalid. If you cannot accept the updated terms, please stop using Firefly immediately. Your continuous usage of Firefly is considered as your acceptance of the updated Agreement. Once announced on Firefly, the updated Agreement will be effective automatically.

Please confirm you have already known the Agreement and other rules, which related to Firefly and any Dapp owned by Muyu on Firefly.

I. Confirmation and Acceptance of this Agreement

1. You understand that this Agreement and other relevant documents apply to Firefly and the decentralized Applications (“dApps”) which are developed and owned independently by Muyu on Firefly (and excluding dApps developed by third parties).
2. After you download Firefly and start to create or import wallet, you are deemed as having read and accepted this Agreement, which shall cause this Agreement to become effective and legally bonded between you and Muyu immediately.
3. Muyu may, at its sole discretion, modify or replace this Agreement at any time. The modified Agreement will automatically become effective once posted on Firefly and user will not be notified separately. If you do not agree with the modifications, you shall cease to use Firefly immediately. Use of Firefly by you after any modification to this Agreement constitutes your acceptance of this Agreement as modified.
4. If you are under 18 years old or you are a person of no capacity for civil acts or a person of limited capacity for civil acts, please use Firefly under the guidance of your parents or guardians.

II. Definition

1. Firefly: means the blockchain digital wallet developed by Muyu based on Stellar Network (and any other blockchain systems which Firefly may provide support in the future) and other supporting tools developed for the convenience of the Users when accessing blockchain systems.
2. User:
a) a User must be a natural person who possesses full capacity for civil acts;
b) if you are under 18 years old, please use Firefly under the guidance of your parents or legal guardians. If any person of no capacity for civil acts conducts any transactions on Firefly or any person of limited capacity for civil acts conducts any transaction which does not commensurate his/her civil rights or act capacity, the parents or legal guardians of the User shall be solely liable for the consequences of such transactions.
3. Questionnaire: before start using Firefly (and during your future use of Firefly), user shall complete the Questionnaire as a proof of basic knowledge related to blockchain and basic ability to use and manage decentralized digital wallet in a reasonable way.
4. Create or import wallet: means user use Firefly to create or import personal digital wallet upon accepting this Agreement.
5. Wallet Password: means the password user is setting at the point of wallet creation. The Wallet Password will be used to encrypt and protect your Private Key. Firefly, as a decentralized application, will not be storing user’s Wallet Password on Firefly’s servers, nor will user’s Wallet Password be stored on users own mobile devices. If you lose or forget your Wallet Password, you will have to reset the Wallet Password with your Private Key or Mnemonic Words.
6. Alert: means the messages displayed on Firefly’s operation interface which provides suggestions for Users on subsequent operations.
7. Specific Users: means Users who should cooperate with Muyu and disclose Personal Information in order to comply with the laws, regulations and policies of HONG KONG S.A.R..
8. Private Key: consists of 256 random bits. Private Key is the core for the User to hold and use the Assets.
9. Public Key: is derived from the Private Key based on asymmetric cryptography and is used to generate wallet addresses. A wallet address is a public address for reception of Assets.
10. Mnemonic Words: consists of 12 (or 15/18/21/24) words which are randomly generated, and it is based on BIP39, the industry standard of blockchain. It is a human readable format of words to back up your Private Key for recovery.
11. Assets: means the Assets which are supported by Firefly currently, including but not limited to XLM, XFF, BTC, ETH and so on.
12. Materials: means contents in the columns of “Browse”, “Market” etc. on Firefly. The Materials are Muyu’ proprietary properties. User shall not reproduce or distribute the materials without Muyu’ permission and authorization.
13. Personal Information: means information recorded in electronic or any other form which may identify a natural person when used alone or in combination with other information, including but not limited to name, date of birth, identification card number, personal biological identification information, address, telephone number, bank card number, e-mail address, wallet address, mobile device information, operation record, transaction record, but excluding Wallet Password, Private Key and Mnemonic Words.

III. Services

1. Create or import wallet. You may use Firefly to create a new wallet or import wallets generated by other wallet application. You may only import wallets with Assets which are supported by Firefly.
2. Transfer and receive Assets. You may manage your digital Assets by using the transfer and reception functionalities of Firefly, i.e., you may revise the blockchain ledger by signing with your Private Key. Transfer of Assets means the payer transfer the Asset to the blockchain address of the payee. The actual transfer of Assets happens on the blockchain system (instead of on Firefly).
3. Observe the quotation. You may use Firefly to observe the quotation of the Assets supported by Firefly. The quotation of each Asset is captured by Firefly from corresponding exchange and is displayed in the “Market” column on Firefly.
4. Manage Assets. You may use Firefly to add, manage or delete the Assets (except XLM) supported by Firefly.
5. Browse dApps. Users may use Firefly to visit and use the services provided by dApps (including dApps developed by Muyu and dApps developed by third parties).
6. Transaction records. We might copy all or part of your transaction records from the blockchain system. However, Users shall refer to the blockchain system for the latest transaction records.
7. Suspension of service. You understand that we are not able to reverse or cancel the transaction because transactions based on blockchain technologies are irrevocable. However, under certain circumstances, we may suspend or limit the function of Firefly used by a particular User.
8. All other services that Muyu is providing or goring to provide.

Users who use Firefly must understand that:
1. In order to keep the decentralization feature of blockchain and to protect the security of your digital Assets, Muyu offers decentralized service which is largely different from the banking and financial institutions. Users shall understand that Muyu DOES NOT provide the following services:
a) Users’ Wallet Password (the password Users set when creating or importing wallets), Private Key or Mnemonic Words storage;
b) Users’ Wallet Password, Private Key or Mnemonic Words retrieval;
c) Wallet Lockdown;
d) report of the loss of wallet;
e) wallet restore;
f) transactions rollback.
2. Users shall take full responsibility of their mobile devices, back up the Firefly App, and back up the Wallet Password, Mnemonic Words and Private Key. In the event of lost or stolen mobile device or Firefly wallet, unintended deletion of Firefly App or wallet without backups, or the lost of Wallet Password, Private Key or Mnemonic Words, Muyu will not be able to recover the wallet or restore Wallet Password, Private Key, Mnemonic or Words. Neither can Muyu cancel transactions for the mishandling of Users (such as typing in incorrect addresses for transactions).
3. Firefly does not support all existing digital Assets outside of XLM network. Do not use Firefly to handle any non-supported Assets.
4. Firefly is only a tool for Users to manage their digital Assets and is not an exchange or a trading platform. The exchange or trading platform is the feature provided by Stellar Network. For the purpose of this Agreement, the word “transactions” only means transferring and receiving Assets, which is substantially different from transactions on the exchanges and trading platforms.
5. The dApps integrated into Firefly include those developed by Muyu and those developed by third party developers. Firefly only acts as a blockchain browser for those third-party-developed dApps. Users shall, at their sole discretion, decide whether there would be any risks to accept the services provided by or to conduct transactions on the third-party-developed dApps.

IV. Your Rights and Obligations

1. Create or Import Wallet
a) Create or import wallet: you are entitled to use Firefly on your mobile device to create and/or import wallet, set Wallet Password and use your wallet on Firefly to transfer and receive Assets on blockchain.
b) Identification verification: Specific Users will be asked to complete identification verification before using Firefly to comply with related laws and regulations, according to the notification of Firefly. Specific Users may be asked to provide Personal Information including but not limited to name, identification card number, cell phone number, bank card information, etc., without which the Specific Users will not be able to use certain services and the Specific Users alone shall be responsible for the loss caused by their delay in completing the verification.
c) Muyu may develop different versions of Firefly for different terminal devices. You shall download and install applicable version. If you download and install Firefly or other application with the same name as “Firefly” from any unauthorized third party, Muyu cannot guarantee the normal operation or security of such application. Any loss caused by using such application shall be borne by you.
d) Any current working version of Firefly may stop providing service once a new version is released. Muyu cannot guarantee the security, continuous operation or customer services for the outdated version. Users shall always download and use the latest version.
2. Use of Firefly
a) Users are fully responsible for the use of their mobile devices, Wallet Password, Private Key and Mnemonic Words. Muyu does not store or hold such information for Users. User takes full responsibility for all risks, liabilities, losses and expenses which result from frauds, losing of mobile device, disclosing (whether actively or passively) or forgetting Wallet Password, Private Key or Mnemonic Words, or Wallets being attacked.
b) Follow the Alert. User understand and agree to follow the Alert pushed by Firefly. User takes full responsibility for all risks, liabilities, losses and expenses which result from failure to comply with the Alert.
c) User understands that Firefly undertakes no responsibility to conduct due diligence on the services or transactions provided by third-party-developed dApps. You shall make investment decisions rationally and assume the risks by yourself.
d) Complete the identification verification. If Firefly reasonably deems your operation or transactions to be abnormal, or considers your identification to be doubtful, or Firefly considers it necessary to verify your identification documents or other necessary documents, you shall cooperate with Firefly and provide your valid identification documents or other necessary documents and complete the identification verification in time.
e) Transfer of Assets
i. You understand that you may be subject to daily limits on the amount and times of transfers according to your location, regulatory requirements, transferring purposes, risk control by Firefly, or identification verification.
ii. You understand that blockchain operations are “irrevocable”. When you use Firefly to transfer Assets, you shall be responsible for any consequences of your mishandling of the transfer (including but not limited to wrong address, problems of the node servers selected by you).
iii. You understand that the following reasons may result in “transfer failed”:
insufficient balance of XLM in wallet;
blockchain’s failure to execute the code of smart contracts;
the transfer amount exceeds the transfer limits imposed by authorities, Firefly or laws or regulations;
technical failure of the network or equipment;
abandoned transactions result from blockchain network congestion or failure;
the wallet address of yours or your counterparty’s is identified as special addresses, such as high-risk address, exchange address, ICO address, Asset address etc.
iv. You understand that Firefly is only a tool for transfer of Assets. Muyu shall be deemed to have fulfilled its obligations once you have finished the transfer and shall not be held liable for any other disputes.
f) Compliance. You understand that you shall abide by HONG KONG S.A.R. laws, regulations and policies when you use Firefly or any dApp runs within Firefly.
g) Notifications. Firefly may send out notifications by web announcements, e-mails, text messages, phone calls, Notification Centre information, popup tips or client-end notices (e.g., information about your transfer or suggestions on certain operations) which shall requires your timely attention.
h) Service fees and taxes.
i. Firefly does not charge you any service fees or handling fees for the time being. Firefly may reach an agreement with you or announce rules regarding service fee changes in the future;
ii. You need to pay a very small XLM when you transfer Assets in Stellar Network, the XLM would be collected by certain blockchain hosts;
iii. You need to pay a small cost when you transfer Assets from Stellar Network to other blockchain, the cost would be collected by certain parties on different blockchain systems;
iv. You understand that under some specific circumstances, your transfer of Assets may fail due to instable network, but you may still be charged gas by certain blockchain systems;
v. You shall bear all the applicable taxes and other expenses occurred due to your transactions on Firefly.

V. Risks

1. You understand and acknowledge that the blockchain technology is a field of innovation where the laws and regulations are not fully established. You may be faced with material risks including instability of technology or failure of Assets redemption. You also understand that Assets have much higher volatility comparing to other financial assets. You shall make investment decisions and hold or dispose of the Assets in a reasonable way and corresponding to your financial status and risk preferences. You also acknowledge that the market information is captured from exchanges by Firefly and may not represent the latest or the best quotation of each Asset.
2. If you or your counterparty fails to comply with this Agreement or fails to follow the instructions, tips or rules on the website or on the page of the transaction or payment, Firefly does not guarantee successful transfer of the Assets and Firefly shall not be held liable for any of the consequences of such failure. If you or your counterparty has already received the payment in Firefly wallet or third-party wallet, you understand that transactions on blockchain are irreversible and irrevocable. You and your counterparty shall assume the liabilities and consequences of your transactions.
3. When you use third-party-developed dApps integrated in Firefly, Muyu strongly suggest you read this Agreement and Firefly’s Alert carefully, get familiar with the third party developer and product information and evaluate the risks before you make transactions on such dApps. You understand that such transactions and corresponding contractual relationship are between you and your counterparty. Firefly shall not be held liable for any risks, responsibilities, losses or expenses occurred due to such transactions.
4. It is your sole responsibility to make sure that your counterparty is a person with full capacity for civil acts and decide whether you shall transact with him/her.
5. You shall check the official blockchain system or other blockchain tools when you receive Alert such as “transaction failed” or “mining overtime” in order to avoid repetitive transfer. If you fail to follow this instruction, you shall bear the losses and expenses occurred due to such repetitive transfer.
6. You understand that after you create or import wallet on Firefly, your Private Key and Mnemonic Words are only stored on your mobile device and will not be stored in Firefly or any servers of Muyu. You may change to another mobile device for using Firefly after you follow the instructions on Firefly to backup your wallet. If you lose your mobile device before you could write down or backup your Wallet Password, Private Key or Mnemonic Words, you may lose your Assets and Muyu is unable to restore them. If your Wallet Password, Private Key or Mnemonic Words is disclosed or the device which stores or holds your Wallet Password, Private Key or Mnemonic Words is hacked or attacked, you may lose your Assets and Muyu is unable to restore them. You shall bear the foregoing losses on your own.
7. We suggest you backup your Wallet Password, Private Key and Mnemonic Words when you create or import wallet by writing them down on papers or backup them in password management apps. Please do not use electronic methods such as screenshots, e-mails, note-taking apps in cell phones, cloud storage, text messages, WeChat or QQ to backup any of the above information.
8. In order to avoid potential security risks, we suggest you use Firefly in a secured network environment. Please do not use a jailbreak-ed or Rooted mobile device.
9. Please be alert to frauds when you use Firefly. If you find any suspicious conducts, we encourage you to inform us immediately.

VI. Change, Suspension, Termination of Muyu Service

1. You acknowledge and accept that Muyu may, at its sole discretion, provide only a part of services for the time being, suspend certain services or provide new services in the future. When we change our services, your continuous use of Firefly is deemed as your acceptance of this Agreement and revisions of this Agreement.
2. You shall first study basics of blockchain before you use Firefly. So as to avoid to the extent possible that you will not mishandle Firefly or cause any risks to the security of your Assets.
3. You understand that Muyu may suspend services under the following circumstances:
a) due to the maintenance, upgrading, failure of equipment and blockchain system and the interruption of communications etc., which lead to the suspension of the operation of Firefly;
b) due to force majeure events including but not limited to typhoon, earthquake, tsunami, flood, power outage, war, or terrorist attacks, or computer viruses, Trojan Horse, hacker attacks, system instability or government behaviors and other reasons, Muyu is unable to provide services or in Muyu’ reasonable opinion, continuous provision of services would result in significant risks;
c) due to other events which Muyu cannot control or reasonably predicate.
4. Muyu reserves the right to unilaterally suspend or terminate all or part of the function of Firefly under the following circumstances:
a) death of Users;
b) if you steal others’ wallets information or mobile devices;
c) if you provide false Personal Information on Firefly or cheat on Questionnaire;
d) if you refuse to allow mandatory update of Firefly;
e) if you use Firefly to commit illegal or criminal activities;
f) if you hinder the normal use of Firefly by other Users;
g) if you pretend to be staff or management personnel of Muyu;
h) if you threaten the normal operation of Muyu computer system by attack, invasion, alternation or any other means;
i) if you use Firefly to send spams;
j) if you spread rumors which endanger the goodwill of Muyu and Firefly;
k) if you conduct any illegal activities, breach this Agreement etc. or other circumstances under which Muyu reasonably considers necessary to suspend services.
5. You are entitled to export your wallets within a reasonable amount of time if Muyu changes, suspends or terminates its services.

VII. Your Representations and Warranties

1. You shall comply with: 1) all applicable laws and regulations of HONG KONG S.A.R. and 2) all applicable laws and regulations of the country or area you reside in. You shall not use Firefly for any unlawful purposes or by any unlawful means.
2. You shall not use Firefly to commit any illegal or unlawful activities, including but not limited to:
a) activities opposing the basic principles set forth in the HONG KONG S.A.R.’s Constitution, endangering national security, disclosing state secrets, overturning the government or undermining national unity;
b) any illegal conducts, such as money laundering, illegal fund raising etc.;
c) accessing Muyu services, collecting or processing the content provided by Muyu, intervening or attempting to intervene any Users, by the employment of any automated programs, software, network engines, web crawlers, web analytics tools, data mining tools or similar tools etc.;
d) providing gambling information or inducing others to engage in gambling;
e) invading into others’ Firefly wallets to steal Assets;
f) engaging in any inaccurate or false transactions with the counterparty;
g) committing any activities which harms or attempts to harm Firefly service system and data;
h) other activities which Muyu has reason to believe are inappropriate.
3. You understand and accept that you shall be responsible for any violation of law (including but not limited to the regulations of the Customs and Tax) or for breach of this Agreement by you and shall indemnify Muyu against the losses, the third-party claims or administrative penalties against Muyu incurred by such violation or breach, including reasonable attorney’s fees.
4. You confirm that you will pay the service fees charged by Muyu in time (if applicable). Muyu reserves the right to suspend the services when the User fails to pay service fees (if applicable).

VIII. Privacy Policy

1. Your privacy is of utmost importance for Muyu. Please refer to Firefly Privacy Policy as updated by us from time to time for relevant privacy protection policies.
IX. Disclaimer and Limitation of Liability

1. Muyu only undertakes obligations expressly set forth in this Agreement.
2. YOU ACKNOWLEDGE AND ACCEPT THAT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE HONG KONG S.A.R. LAW, Firefly IS PROVIDED ON AN “AS IS”, “AS AVAILABLE” AND “WITH ALL FAULTS” BASIS. Muyu shall not be held liable for malfunction of Firefly which results from the following reasons:
a) system maintenance or upgrading of Firefly;
b) force majeure, such as typhoon, earthquake, flood, lightning or terrorist attack etc.;
c) malfunction of your mobile device hardware and software, and failure of telecommunication lines and power supply lines;
d) your improper, unauthorized or unrecognized use of Muyu services;
e) computer viruses, Trojan Horse, malicious program attacks, network congestion, system instability, system or equipment failure, telecommunication failure, power failure, banking issues, government acts etc.;
f) any other reasons not imputed to Muyu.
3. Muyu shall not be held liable under the following circumstances:
a) Users lose their mobile devices, delete Firefly applications and wallets without back-up, forget Wallet Passwords, Private Keys, Mnemonic Words without back-up, which result in the loss of their Assets;
b) Users disclose their Wallet Passwords, Private Keys, Mnemonic Words, Keystores, or lend or transfer their Firefly wallets to others, or authorize others to use their mobile devices or Firefly wallets, or download Firefly applications through unofficial channels, or use Firefly applications by other insecure means, which result in the loss of their Assets;
c) Users mishandle Firefly (including but not limited to wrong address, failure of the node servers selected by you), which result in the loss of Assets;
d) Users are unfamiliar with the knowledge of blockchain and their mishandling of Firefly results in loss of their Assets;
e) Firefly is unable to copy accurate transaction records due to system delay or blockchain instability etc.;
f) Users shall undertake the risks and consequences of their transactions on the third-party-developed dApps.
4. You understand that Firefly is only an management tool for Assets which is incapable to control the quality, security and legitimacy of products and services provided by the third-party-developed dApps, or the authenticity and accuracy of their information and their capabilities to fulfill the obligations under the agreements with you. You, at your sole discretion, decide whether to transact on the third-party-developed dApps. It is the third-party-developed dApps, instead of Firefly, that transact with you. We kindly remind you to carefully review the authenticity, legitimacy, and effectiveness of related information provided by the third-party-developed dApps before you decide to use the dApps. In addition, you shall also assume all the risks arising from the transactions between you and any third party exchanges.
5. You acknowledge that Firefly may provide services to you and your counterparties simultaneously and you agree to waive any actual or potential conflicts of interests and will not claim against Muyu on such base or burden Muyu with more responsibilities or duty of care.
6. Muyu does not warrant that:
a) services provided by Muyu would satisfy all your needs;
b) all techniques, products, services, information or other materials from Muyu would meet your expectations;
c) all the transaction information in digital Assets markets captured from the third party exchanges are prompt, accurate, complete, and reliable;
d) your counterparties on Firefly will perform their obligations in the transaction agreements with you timely.
7. In any case, the total liability for Muyu under this Agreement shall not exceed the greater of:
a) RMB value of 100 XLM; or
b) ¥300 RMB.
8. You are fully aware that Firefly is only a tool for Users to manage their Assets and to display transaction information. Muyu does not provide legal, tax or investment advice. You shall seek advice from professional legal, tax, and investment advisors. In addition, Muyu shall not be liable for any investment loss, data loss etc. during your use of our service.
9. You understand that we may change our entry standards, limit the range and ways to provide services for specific Users etc. at any time in accordance with HONG KONG S.A.R. laws and regulations.

X. Entire Agreement

1. This Agreement incorporates Firefly Terms of Service, Firefly Privacy Policy, and other rules (including contents in the “Support” column) posted by Muyu from time to time.
2. If any provision of this Agreement is found by a court with competent jurisdiction to be invalid, the other provisions of this Agreement still remain in full force and effect.
3. This English version and other translated version of this Agreement (if any) are provided for the convenience of Users, and are not intended to revise the Chinese version of this Agreement. If there is any discrepancy between the Chinese version and non-Chinese version of this Agreement, the Chinese version shall prevail.

XI. Intellectual Property Rights Protection

1. Firefly is an application developed and owned by Muyu. The intellectual property rights of any contents displayed in Firefly (including this Agreement, announcements, articles, videos, audios, images, archives, information, materials, trademarks or logos) are owned by Muyu or the third party licensors. Users can only use the Firefly applications and its contents for the purpose of holding and managing their Assets. In particular, without prior written consent from Firefly or the third party licensors, no one shall use, modify, decompile, reproduce, publicly disseminate, alter, distribute, issue or publicly publish the abovementioned applications and contents.

XII. Governing Law and Dispute Resolution

1. The validity, interpretation, alternation, enforcement, dispute resolution of this Agreement and its revised versions shall be governed and conducted in compliance with the laws of HONG KONG S.A.R.. Where there is no applicable law, this Agreement shall be interpreted by applicable commercial and/or industrial practices.
2. If any dispute or claim in connection with this Agreement arises between you and Muyu, both parties shall first attempt to resolve through amicable negotiations in good faith. If both parties cannot reach an agreement, either party may take legal action against the other party at the competent court where Muyu is located.

XIII. Miscellaneous

1. If you reside outside of HONG KONG S.A.R., you shall fully comply to your local laws, regulations and rules which are relevant to use of Muyu services.
2. During your use of Muyu services, if you come across any problems, you can contact us through the submission of your feedbacks on Firefly.
3. This Agreement is accessible to all Users of Firefly. We encourage users to read about this Agreement on each login of Firefly.
4. This Agreement is effective as of November 18, 2018.
As for any materials that are not being covered in this Agreement, please refer to announcements and relevant rules, updated irregularly by Muyu.

Muyu Network Technology Co., Limited